Health and Safety
We have put specific measures in place to ensure the safety of our employees and our guests. On a daily basis, we are working to ensure that we meet the latest guidance on hygiene and cleaning.
Collaboratively, as in industry, along with our providers and partnering teams, we ensure that Namibian Protocols are followed at all times, as announced by the Namibian Tourism Board, and the respective Ministries.
We have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.
Staff Training and Protocol
Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
Cleaning and disinfecting procedures
We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Vehicles and Shuttles
Our vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.